2022 COAT VIC CONFERENCE

Navigating the sea of health and justice needs in the delivery of Tribunal services

Friday 21 October 2022

Location

Oaks Melbourne Market Hotel 60 Market Street, Melbourne


Conference Resources

COAT NSW Newsletter - May 2020

COAT NSW

Practical Strategies to Improve your Digital Accessibility

Dr Kate Anderson

Conference Program: 2016 Between CATs and Courts

COAT NATIONAL

Accessible Tribunal Technologies

Dr Kate Anderson

Judging - Determining Facts

Judge Paul Lakatos

Conference Program: 2021 Accessible and inclusive justice - What can tribunals do better?

COAT NSW

23rd Annual COAT Conference, Responsive, resilient, reskilled - tribunals in times of change

Justice John Griffiths

Conference Program: Responsive, resilient, reskilled - tribuanls in times of change

COAT National

Conference Program: 2020 COAT NSW Webinar

COAT NSW

Whitmore Lecture 2021 - Balancing informality with natural justice and the work of tribunals

The Honourable Virginia Bell AC

COAT NSW Newsletter - September 2021

COAT NSW

COAT NSW Newsletter - April 2021

COAT NSW

Designing tribunal spaces How can architecture contribute to effective communication?

David Tait, Professor, Justice Research University of Western Sydney

Cognitive Autopsy

Dr Romesh Singam

Cognitive Autopsy

A/ Professor Hadia Haikal Mukhtar B Sc Hons; MBBS; FRACGP; LLB Hons.

Recent Developments of interest to Tribunal Members - AUA case studies

Robin Creyke

Tribunals as the Generic Face of Justice: a challenge for the 21st Century

Professor Robin Creyke

Using videoconferencing to improve access to justice - Suggestions from the Gateways to Justice Project

Anne Wallace, University of Canberra

Tribunal Competency Framework - Promoting Professional Excellence

COAT National

The Queen Elizabeth II Courts of Law

Justice Alan Wilson

Challenges facing Administrative Tribunals - The complexity of legislative schemes and the shrinking space for preferable decision making

The Hon Justice Duncan Kerr Chev LH

COAT NSW Newsletter - September 2022

COAT NSW

Working Effectively with High Conflict People

Megan Hunter, MBA, Co-founder / CEO

Tribunals and performance criteria

Dr Stephen Colbran Senior Lecturer Faculty of Law Queensland University of Technology

Why does Australia have a general review tribunal?

The Hon. Justice Garry Downes AM, President of the Australian Administrative Appeals Tribunal

Reality Testing or Manipulation?

Franca Petrone

Whitmore Lecture 2007 - The Kerr Report: Its Continuing Significance

Sir Anthony Mason AC KBE

Whitmore Lecture 2008 - The Tribunal Dilemma : Rigorous Informality

The Honourable Justice Garry Downes AM

Whitmore Lecture 2009 - Can administrative law foster good administration?

Professor John McMillan AO

Complaints about the Conduct of Tribunal Members

Diane Robinson, President, Guardianship Tribunal

Public inquiry into Access to Justice Arrangements - Submission to the Australian Government, Productivity Commission

COAT National

Whitmore Lecture 2010 - Freedom of information - a new paradigm

The Honourable Justice Ruth McColl AO

Whitmore Lecture 2011 - The Constitutionalisation of State Administrative Law

Ronald Sackville QC AO

The Australian Consumer Law and its application by Tribunals

Christine Paull Senior Member

The importance of storytelling and narrative in tribunal decision-making

Bernard McCabe, Administrative Appeals Tribunal

Speech Intelligibility in Courts & Tribunals

Mark Hanson

The tribunal of tomorrow

Malcolm Schyvens President Guardianship Tribunal

The Art and Science of Tribunal - a rheumatologist's emphasis

Neil McGill Rheumatologist Royal Prince Alfred Hospital, Uni of Sydney

The Art and Science of Diagnosis

Mark Burns MBBS MSafSc FAFOEM(RACP) FAADEP

The art and science of diagnosis

Wendy Hu MBBS DipPaed MHA PhD FRACGP School of Medicine, UWS

Government of Laws not of Men' Statutory interpretation through the prism of native title

Susan Phillips

Managing Complex Cases

Cathy Aird, Deputy President - Domestic Building List, VCAT

Social Media in Tribunal Proceedings - Evidentiary & Case Management Challenges

Robert Bromwich SC 12 Wentworth Selborne Chambers

Privacy Law and Decision Making

Kate Eastman

International framework for tribunal excellence

COAT National

Whitmore Lecture 2012 - The reason for administrative reasons - Osmond Revisited

The Honourable Michael Kirby AC CMG

Conference Program: 2013 COAT NSW Chapter Annual Conference. Access and Capacity

n/a

Tribunal Law Update

Sarah-jane Morris

Assessing Risk and Capacity - Advice from the Experts

Dr Matthew Large

Form and Funciton in Tribunal Design

Julia Haraksin

Form and Funciton in Tribunal Design

Glenn Turnbull

Form and Funciton in Tribunal Design

Professor David Tait

Intercultural Communication and Tribunal Craft

The Hon. Jennifer Boland AM

Why Zebras Don't Get Ulcers and Humans Do

Robyn Bradey

Workplace Office Design Guidelines

COAT National & IA Group

Tribunal Independence - 2013 Edition

The Australasian Institute of Judicial Administration Incorporated (Š—…AIJA'); Associate Professor Pamela O'Connor Monash University; sponsored and supported by COAT National

Whitmore Lecture 2013 - Forewarned and Four-Armed - Administrative Law Values and the Fourth Arm of Government

The Honourable Chief Justice Wayne Martin AC

Conference Program: 2014 COAT NSW Annual Conference. The Modern MemberÕs Guide to Decision Making

n/a

Reasonableness and Reasons - Lessons for Good Decision-making

Kiri Mattes A/Special Counsel Administrative Law Crown Solicitor's Office NSW

Assessing Witness Credibility

Dr Richard Kemp University of New South Wales, Dr Helen Paterson The University of Sydney

Mindfulness Amidst the Madness How to use mindfulness to cultivate resilience and peak performance in decision making

Elizabeth Granger

Personal Values: inevitable aids or obstacles to neutrality?

Keith Mason AC QC

Reasonableness and Reasons: lessons for good decision- making

K Mattes, A/Special Counsel

Writing to clarify, engage and persuade

Gina Frampton Writing Comes Alive

International Framework for Tribunal Excellence April 2014

COAT National

Whitmore Lecture 2014 - The Value of Human Rights for Australia

Professor Gillian Triggs

Engaging the public and encouraging excellence

Justice Iain Ross AO

Tribunal Independence

Justice Greg Parker, President, South Australian Civil and Administrative Tribunal

Tribunal Independence

Pamela O'Connor Monash University

Oral Decisions - Some Suggestions

Justice John Chaney

Conference Program: 2014 COAT National Annual Tribunals Conference. Tribunals in Transition - Sessional to Professional

n/a

Opening Address

Hon. Justice Duncan Kerr. President, Administrative Appeals Tribunal

Mindfulness for resilience, wellbeing and sustainable performance

Dr Craig Hassed Senior Lecturer Monash University Department of General Practice

Structure and restructure, the rise of FDR and experts in hot tubs - Reflections on SAT's first decade

Judge David Parry

Tribunals and Administrative Law Times They are A'Changing

Robin Creyke

Access to Justice Report - The Role of Tribunals

Angela MacRae Angela MacRae Commissioner, Productivity Commission

Access to Justice, Law Schools, and Clinical Legal Education - The VCAT Self- Help Clinic

Professor Bryan Horrigan BA, LLB (Hons) (Qld), DPhil (Oxon)

Accessibility of Tribunals for Vulnerable or Disadvantaged Participants

Matthew Carroll, President, Victorian Mental Health Tribunal

Conference Program: 2015 COAT National Registrar & Executive Officer Conference - Mind over Matters

n/a

Tribunal law update

Sarah-jane Morris, Special Counsel

Drawn from Experience How to live the good life

Matthew Johnstone

Effective Questioning for Eliciting Information from Witnesses in Tribunal Hearings

Angela Dixon, PHD Children's Hospital, Westmead Sydney

The role of neurobiology in achieving a "Comfortable Satisfaction"

Dr Hayley Bennett

Conference Program: 2015 Registrar & Executive Officer Conference Tribunal transformation and cultural change Ð fact or fiction?

n/a

A Canadian perspective on tribunal independence

Professor Philip Bryden Faculty of Law, University of Alberta Visiting Professor, Adelaide Law School

Best Pratice Guide to Tribunal Independence in Appointments - Discussion Paper - Call for Submissions

Duncan Kerr, COAT Chair

COAT Best Practice Guide to Tribunal Independence in Appointments - Discussion Paper

COAT National

Whitmore Lecture 2015 - Whitmore and the Americans: Some American influences on the development of Australian Administrative Law

The Honourable Justice Stephen Gageler

Rounding Up CATs - The Respective Roles of Tribunals and Courts in Disciplinary Proceedings against Lawyers

Chris Edmonds SC

Big Sister is watching - Orwellian overtones or no cause for alarm

Peta Stilgoe

Big Sister is watching - Orwellian overtones or no cause for alarm

Peta Stilgoe

Looking Over Your Shoulder, Tribunals in Australia

Mark Robinson SC

COAT NSW Newsletter - March 2022

COAT NSW

Looking Over Your Shoulder, Tribunals in Australia

Mark Robinson SC

Role of Reviewing Courts in Administrative Decision Making

The Honourable Justice Buchanan

Tensions in the Obligations of Tribunal Members

The Honourable Alan Wilson QC

Dealing with Complaints

Anne Darroch, Prinicpal Disputes Referee

Evidence from a digital device

Miiko Kumar, Jack Shand Chamber

Firm but Fair - the Art of a Good Tribunal Hearing

Jan Redfern, Deputy President & Division Head of the Migration & Refuge Division of the AAT

Going to the Cloud!

Phil Farrelly - Systems Artchitect

Legal Research Refresher

Christopher Matthies, Executive Director, Strategy & Policy

The Rule against Bias - Ongoing Evolution and Practical Conundrums for Tribunals

Prof Simon Young USQ School of Law & Justice UWA Faculty of Law

Conference Program: 2016 COAT VIC Conference. Tribunals, Boards and Panels - Issues of Procedural Fairness

n/a

Affording Procedural Fairness: Culture and interpreters in Tribunal Hearings

John Longo, Member, AAT

Conference Paper

Justice Greg Garde AO RFD President, Victorian Civil and Administrative Tribunal

Disciplinary Hearings in the Regulated Professions: Procedural Fairness Issues

Elisabeth Wentworth Deputy Head of List, Review and Regulation List, VCAT

Disciplinary Hearings in the Regulated Professions: Procedural Fairness Issues

Elisabeth Wentworth, Deputy Head of List, Review and Regulation List, VCAT

Ensuring a Fair Hearing - Matters involving persons with a mental illness, cognitive impairment or intellectual disability - Hearings in the Guardianship list at VCAT

Bernadette Steele, Senior Member, Human Rights Division, VCAT

Ensuring a Fair Hearing - Matters involving persons with a mental illness, cognitive impairment or intellectual disability - Hearings in the Guardianship list at VCAT

Bernadette Steele, Senior Member, Human Rights Division, VCAT

Ensuring a Fair Hearing - Matters involving persons with a mental illness, cognitive impairment or intellectual disability - Hearings in the Guardianship list at VCAT

Bernadette Steele, Senior Member, Human Rights Division, VCAT

Ensuring a fair hearing- matters involving persons with a mental illness, cognitive impairment or intellectual disability

Jill Toohey, Senior Member, Administrative Appeals Tribunal

Ensuring a fair hearing- matters involving persons with a mental illness, cognitive impairment or intellectual disability Ensuring a fair hearing- matters involving persons with a mental illness, cognitive impairment or intellectual disability Ensuring procedural fairness outside the hearing process

Susan Woodford, District Registrar, General & Other Divisions, Administrative Appeals Tribunal, Melbourne

Ensuring a fair hearing- matters involving persons with a mental illness, cognitive impairment or intellectual disability Ensuring procedural fairness outside the hearing process

Susan Woodford, District Registrar, General & Other Divisions, Administrative Appeals Tribunal, Melbourne

Ensuring a fair hearing- matters involving persons with a mental illness, cognitive impairment or intellectual disability - National Disability Insurance Scheme Hearings

Jill Toohey, Senior Member, Administrative Appeals Tribunal

Ensuring a Fair Hearing: Matters involving persons with a mental illness, cognitive impairment and/or intellectual disability

Matthew Carroll, President, Mental Health Tribunal

Ensuring a Fair Hearing: Matters involving persons with a mental illness, cognitive impairment and/or intellectual disability

Matthew Carroll, President, Mental Health Tribunal

Ensuring Procedural Fairness - Tribunals to Courts

Presentation by Justice Greg Garde AO RFD President, Victorian Civil and Administrative Tribunal

Natural Justice and Registered Health Practitioners

Elizabeth Kennedy General Counsel and Corporate Secretary Elizabeth Kennedy General Counsel and Corporate Secretary Peter MacCallum Cancer Centre

Natural Justice and Registered Health Practitioners

Elizabeth Kennedy, General Counsel and Corporate Secretary, Peter MacCallum Cancer Centre

Procedural Fairness - cases involving people from a culturally and linguistically diverse background

John Billings, Senior Member, AAT, Migration and Refugee Division

Procedural Fairness - cases involving people from a culturally and linguistically diverse background

John Billings, Senior Member, AAT, Migration and Refugee Division

Procedural Fairness - cases involving people from a culturally and linguistically diverse background. Paper

John Billings, Senior Member, AAT, Migration and Refugee Division

Tribunal Independence in Appointments - A Best Practice Guide

COAT

Whitmore Lecture 2016 - Judicial Review & the Shifting Sands of Legal Unreasonableness

The Honourable Justice MJ Beazley AO

Conference Program: 2017 COAT National & COAT (NSW) Joint Conference. Tribunals: Enablers of Justice

n/a

Building organisational competency in a diverse world

Anukool Sathu Diversity & Inclusion Consultant

The Unreasonable, Querulant and Vexatious as Self Represented Litigants

Dr Grant Lester Consultant Forensic Physchiatrist Victorian Institute of Forensic Mental Health

Access to Justice in Multicultural Australia

The Honourable Wayne Martin AC Chief Justice of Western Australia

Communicating effectively with people with cognitive disability

Melinda Smith Coordinator Cognitive Disability Services

Flexibiilty, Informality and Despatch - Striking the balance in Tribunal decision-making

Keith Mason AC QC Council of Australasian Tribunals Conference

Keynote

Judy Atkinson

Recent Developments in Tribunal Law

Joanna Davidson, Sixth Floor Selborne Wentworth Chambers

The need to raise the bar: court interpreters as specialised experts*

Associate Professor Sandra Hale

Tips for Writing Clear, Logical and Concise Decisions

Justice Debra Mullins (Supreme Court of QLD)

Tribunals and Self-Represented Parties

Helen Shurven

Working effectively in a diverse world

Anukool Sathu Diversity & Inclusion Consultant

Conference Program: 2017 COAT National Registrar & Executive Officer Conference. Tribunal Accessibilty - Meeting Community Expectations

n/a

Accessibility - Tribunal Excellence Framework

Mary Shortland, Executive Director - Queensland Civil and Administrative Tribunal (QCAT)

Applying the Framework for Tribunal Excellence & Measuring Performance

Michael Vallance, Manager, International Framework for Court Excellence,Supreme Court of Victoria and Manager, International Framework for Judicial Support Excellence, Court Services Victoria

Applying the Framework for Tribunal Excellence & Measuring Performance

Michael Vallance, Manager, International Framework for Court Excellence,Supreme Court of Victoria and Manager, International Framework for Judicial Support Excellence, Court Services Victoria

Applying the Framework for Tribunal Excellence & Measuring Performance: Panel -combined presentations

Keryn Negri, Chief Executive Officer, Victorian Civil & Administrative Tribunal (VCAT); Mary Shortland, Executive Director, Queensland Civil & Administrative Tribunal (QCAT); Sian Leathem, Principal Registrar, Administrative Appeals Tribunal (AAT)

Client needs and satisfaction' Tribunal Excellence Framework

Keryn Negri, Chief Executive Officer, Victorian Civil & Administrative Tribunal (VCAT)

Diversity & Indigenous Clients: AAT Adelaide Registry

Ian Phillips, Acting District Registrar, AAT; Roula Karzis-Wyatt, Member, AAT

Diversity & Indigenous Clients: VCAT Aboriginal and Torres Strait Islander Engagement Project

Adrian Sculthorpe, Senior Manager, PwC's Indigenous Consulting

e-Mediation - Trial & Outcomes

Peter Johnstone, ADR Manager, QCAT

Future of Law and Justice 'The Impact of Technological Change on Courts and Tribunals'

Professor Tania Sourdin, Dean, University of Newcastle Law School

Hackathon Hotspot

Mary Shortland, Executive Director - Queensland Civil and Administrative Tribunal (QCAT)

Implementing VCAT's Digital Strategy - key challenges and risks

Edward Busuttil, IT Director, Strategic Projects, VCAT

Ketnote address: Adapting To and Bringing About Change - Case study: Victorian Civil and Administrative Tribunal

The Honourable Justice Greg Garde, President, Victorian Civil & Administrative Tribunal (VCAT)

On-Line Resolution Tool (Guardianship and Administration) )

Mark Street, Executive Officer, State Administration Tribunal (WA)

Overview of eCourts/Tribunal Plan (WA)

Martin Jackson, Acting Director, Strategic Business Development, Court & Tribunal Services, Western Australian Department of the Attorney General

Safewards Victoria

Office of the Chief Mental Health Nurse, DHHS

Tribunals, diversity and the LGBTIQ community

Rodney Croome and Robin Banks

Whitmore Lecture 2017 - Separation of powers - Dialogue and deference

The Honourable Justice John Basten

Access to Justice, Administrative Tribunals and the Rule of Law

The Hon Robert French AC

Conference Program: 2018 COAT NSW Annual Conference. Efficient, Informal and Fair

n/a

Dealing with distressed and volatile people

Dr Nick O'Connor

Writing Better Judgments

The Hon T F Bathurst AC

Statutory Interpretation

James Emmett

Making Complex Decisions - Tools for Tribunal Members

Christia Ludlow

Statutory Interpretation

James Emmett

Using Emotional Intelligence to Enable a Successful Tribunal Hearing

Leanne Warner

Working effectively & ethically in an environment of high emotion

Hugh Dillon

Working effectively & ethically in an environment of high emotion

Hugh Dillon

Providing Access to Justice: Taking Tribunals to the Community

Dr Bertus De Villiers (Member: SAT)

Advance Australia Where? Making sense of the Census

Denise Carlton, ABS Chief Demographer

Automating Justice- Rights and Liberties in a Digital World

Prof Genevieve Bell

Brave New World

Sue Salthouse

Conflicts of Interest - the Rule Against Bias

Laura Beacroft and Peta Spender ACT Civil and Administrative Tribunal ANU Law School

Ex tempore decisions - or saving your sanity

Lorraine Walker, Chief Magistrate and Chief Coroner of the Australian Capital Territory

Restoring Community Relations in a Digital Age - the Community Justice & Tribunals System (CJTS)

Principal District Judge Bala Reddy Community Justice & Tribunals Division State Courts, Singapore

Restoring Community Relations in a Digital Age - the Community Justice and Tribunals System

Principal District Judge Bala Reddy

Technology in the Federal Courts

Warwick Soden

The High Court's decision in Burns v Corbett

Dr Anna Olijnyk

Conference Program: 2016 Deliberation and Dilemmas in the Digital Age

COAT NSW

COAT NSW Newsletter - March 2015

COAT NSW

The Impacts of Self-Represented Litigants on Civil and Administrative Justice: Environmental Scan of Research, Policy and Practice

Dr Liz Richardson, Dr Genevieve Grant and Dr Janina Boughey with Dr Becky Batagol

Thrills, Spills and Skills: Communicating Clearly

Gina Frampton

Tribunal Physical Safety and Security

Sian Leathem

Tribunals of the Future - Toward Digital Tribunals?

The Hon. Justice Greg Garde AO RFD, President VCAT

COAT Pratice Manual

COAT National

Conference Program: 2019 COAT National Conference. Communicating Justice: Tribunals in the Community

COAT

Exploring Online Dispute Resolution'

Carolyn McSporran, VCAT

Managing stress and maximising wellbeing for decision makers on tribunals, boards and panels

Carly Schrever, Judicial College of Victoria

Push, Pull or Nudge? How Nudge Theory can offer new ways for tribunals to get the message across

Justice Iain Ross AO

The Justice Project - Improving access for groups withi particular communication needs

Leonie Campbell, Law Council of Australia

Working with interpreters in Boards and Tribunals

Susan Burdon-Smith, VCAT

Conference Program: 2015 Dreams & Realities: The Evolution of Tribunals

COAT NATIONAL

Conference Program: 2019 COAT NSW Conference. The future is now - traditional skills and new technologies

n/a

Making Sure That Curiosity Does Not Kill the CAT: the Use of Expert Evidence in Merits Review Fora Where the Rules of Evidence Do Not Apply1

Justice Rachel Pepper, Land and Environment Court of NSW

Whitmore Lecture 2019 - The Foundations of Administrative Law

The Honourable Chief Justice James Allsop AO

COAT NSW Newsletter - December 2019

COAT NSW

COAT NSW Newsletter - August 2019

COAT NSW

COAT NSW Newsletter - August 2020

COAT NSW

Statutes as formal literature: choice and constraints in their readingÊ

The Hon Duncan Kerr, SC FAAL Chev LH

Conference Program: 2022 COAT National Conference - Tribunals: Reset and Reinvigorate

COAT National

COAT NSW 2023 Whitmore Lecture - The Hon Justice Beech-Jones (E-News)

COAT NSW

COAT NSW Newsletter - March 2023

COAT NSW

Whitmore Lecture 2023 -The Constitution and State Tribunals

The Hon Justice Beech-Jones

COAT NSW 2022 Whitmore Lecture - Prof Megan Davis

Prof Megan Davis

COAT NSW Newsletter - September 2023

COAT NSW

A Better Complaint Handling System for Tribunals

Pamela OÕConnor Adjunct Professor, Sir Zelman Cowen Centre, Victoria University, Melbourne Under the supervision of a Project Steering Committee of the Australasian Institute of Judicial Administration chaired by the Hon Duncan Kerr SC, Chev LH

COAT Bulletin - Issue 4 - December 2023

COAT Bulletin - Issue 3 - September 2023

COAT Bulletin - Issue 1 - March 2023

COAT Bulletin - Issue 4 December 2022

COAT Bulletin - Issue 3 September 2022

COAT Bulletin - Issue 2 May 2022

COAT Bulletin - Issue 1 March 2022

DECISION WRITING: BEYOND ADEQUACY

Acting Judge of Appeal John Griffiths

COAT Bulletin - Issue 1 - March 2024

REGISTER OF AUSTRALASIAN TRIBUNALS

COAT NATIONAL

COAT Bulletin - Issue 2 - June 2023