Australia and New Zealand Tribunal Excellence Framework – 3rd Edition June 2025
The development of the Framework was inspired by and modelled upon the International Framework for Court Excellence (the Court Framework) which was developed by the International Consortium for Court Excellence.
The Framework takes a comprehensive approach to defining tribunal excellence, rather than relying on a limited range of performance measures which capture only selected aspects.
The Court Excellence Framework
The development of the Framework was inspired by and modelled upon the International Framework for Court Excellence (the Court Framework) which was developed by the International Consortium for Court Excellence.
It sets out ten universal core values linked to seven areas of court excellence. It includes measures and tools to enable each court to self-evaluate its own performance in each of the seven areas and use the results to plan for continuous improvement. The tools include a self-assessment survey and guidance for developing and reviewing an Improvement Plan.
The International Consortium provides online resources to assist courts in applying the Framework to their operations (www.courtexcellence.com).
What has changed in this edition?
The Framework draws on the Court Framework, modified and developed to fit the circumstances of Australasian tribunals. This third edition of the Framework takes account of changes made by the International Consortium to the Court Framework in its third edition (2020).
If you have any questions about the framework please forward them to our office.

