2022 COAT VIC CONFERENCE

Navigating the sea of health and justice needs in the delivery of Tribunal services
Tribunals are responsible for making civil and administrative decisions about matters that intrude into every aspect of society and the lives of citizens. The significance of these decisions demands a high level of fairness. Tribunals have traditionally responded to questions about fairness by focusing on improving accessibility and providing low-cost proceedings with straight forward procedures. However, the community is increasingly asking tribunals to deliver services and to adopt an approach to decision-making that recognises and responds to the legal, health and psychosocial issues that parties experience.

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