2017 COAT National Registrar & Executive Officer Conference
Tribunal Accessibilty - Meeting Community Expectations
20 October 2017
Location
Adelaide
One of COAT’s major networking and development events. The theme of the conference was Tribunal accessibility and meeting community expectations.
The conference comprised an evening Master Class and followed with the conference proper the following day.
Organising Committee
Co-chaired by Clare Byrt, Principal Registrar of SACAT and Leah McLay, Principal Registrar of SAET.
Other organising committee members:
Anna Guthleben (SAET); Chris Byron-Scott (SACAT); Ian Phillips (AAT)(SA)); Alicia Colley (Medical Panels Victoria); Jarrod Bryan (Tasmanian Department of Justice); Katrina Harry (VRB); Jane Probert (NSW State Insurance Regulatory Authority (SIRA)); Zashalla Nicholson (Mental Health Tribunal (MHT) Victoria); Keryn Negri (VCAT); Mary Shortland (QCAT); and Mark Street (State Administrative Tribunal WA).
Conference Resources
n/a
Accessibility - Tribunal Excellence Framework
Mary Shortland, Executive Director - Queensland Civil and Administrative Tribunal (QCAT)
Applying the Framework for Tribunal Excellence & Measuring Performance
Michael Vallance, Manager, International Framework for Court Excellence,Supreme Court of Victoria and Manager, International Framework for Judicial Support Excellence, Court Services Victoria
Applying the Framework for Tribunal Excellence & Measuring Performance
Michael Vallance, Manager, International Framework for Court Excellence,Supreme Court of Victoria and Manager, International Framework for Judicial Support Excellence, Court Services Victoria
Keryn Negri, Chief Executive Officer, Victorian Civil & Administrative Tribunal (VCAT); Mary Shortland, Executive Director, Queensland Civil & Administrative Tribunal (QCAT); Sian Leathem, Principal Registrar, Administrative Appeals Tribunal (AAT)
Client needs and satisfaction' Tribunal Excellence Framework
Keryn Negri, Chief Executive Officer, Victorian Civil & Administrative Tribunal (VCAT)
Diversity & Indigenous Clients: AAT Adelaide Registry
Ian Phillips, Acting District Registrar, AAT; Roula Karzis-Wyatt, Member, AAT
Diversity & Indigenous Clients: VCAT Aboriginal and Torres Strait Islander Engagement Project
Adrian Sculthorpe, Senior Manager, PwC's Indigenous Consulting
e-Mediation - Trial & Outcomes
Peter Johnstone, ADR Manager, QCAT
Future of Law and Justice 'The Impact of Technological Change on Courts and Tribunals'
Professor Tania Sourdin, Dean, University of Newcastle Law School
Mary Shortland, Executive Director - Queensland Civil and Administrative Tribunal (QCAT)
Implementing VCAT's Digital Strategy - key challenges and risks
Edward Busuttil, IT Director, Strategic Projects, VCAT
The Honourable Justice Greg Garde, President, Victorian Civil & Administrative Tribunal (VCAT)
On-Line Resolution Tool (Guardianship and Administration) )
Mark Street, Executive Officer, State Administration Tribunal (WA)
Overview of eCourts/Tribunal Plan (WA)
Martin Jackson, Acting Director, Strategic Business Development, Court & Tribunal Services, Western Australian Department of the Attorney General
Office of the Chief Mental Health Nurse, DHHS
Tribunals, diversity and the LGBTIQ community
Rodney Croome and Robin Banks
